Draft template: this page has not yet been reviewed by legal counsel. Set NEXT_PUBLIC_LEGAL_REVIEWED=1 once every legal page has been reviewed and finalised.
Shipping Policy
Last updated: October 2026
Where we deliver
We deliver across India to serviceable pin codes. [REVIEW: confirm serviceable areas and any exclusions]
Processing and delivery time
- In-stock items are usually dispatched within 3-4 working days of order confirmation. Each product page shows its estimated delivery time.
- Customised or made-to-order items need approximately 15-20 working days for processing and shipping.
- Delivery times are estimates and may be affected by courier delays, weather or public holidays.
Shipping charges
Shipping charges are shown per item and totalled at checkout; some products ship free. Charges may vary by delivery location. A cash-on-delivery handling fee may apply. [REVIEW: confirm current charges]
Tracking and delivery
You will receive an email when your order ships. If doorstep delivery is not feasible for your location, you may be asked to collect the parcel from the nearest courier pickup point.
Damaged or missing parcels
Please check the parcel on delivery and tell us within 48 hours if it is damaged or incomplete. See the Refund & Return Policy.
Contact
info@robustudio.in · 8791100095